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Repositorio institucional de la Universidad Alas Peruanas
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Tesis Pregrado
* Tesis
* Trabajos de segunda especialidad
* Trabajos de suficiencia profesional
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Issue Date
Title
Author(s)
2016
Percepción de la calidad de servicio en el salón de Belleza Majuya Spa, San Borja 2016
Carhuancho Mendoza, Irma Milagros
;
Lazo Ipanaqué, Andrea Maríaelena
2016
Segmentación de mercado y servicio de atención al cliente en el sector comercio rubro venta de artículos de ferretería. Caso Techos Andina de la ciudad de Huaraz año 2016
Vega Huincho, Fernando
;
Giraldo Alva, Rafael Gustavo
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Author
1
Giraldo Alva, Rafael Gustavo
1
Lazo Ipanaqué, Andrea Maríaelena
Subject
2
Empatía
1
Calidad de servicio
1
Capacidad de Respuesta
1
Confiabilidad
1
Confianza
1
Responsabilidad
1
Segmentación de Mercado
1
Seguridad
1
Servicio de Atención al Cliente
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