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Repositorio institucional de la Universidad Alas Peruanas
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Tesis Pregrado
* Tesis
Administración y Negocios Internacionales
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Issue Date
Title
Author(s)
2016
La calidad del servicio y su relación con la lealtad del cliente en las tiendas de mejoramiento de hogar sodimac y maestro en Arequipa Metropolitana, 2016
Sayco Martínez, Licey Dreysi
2016
Percepción de la calidad de servicio en el salón de Belleza Majuya Spa, San Borja 2016
Carhuancho Mendoza, Irma Milagros
;
Lazo Ipanaqué, Andrea Maríaelena
2016
Comunicación asertiva y calidad de servicio en el mercado central Virgen de Fátima de la ciudad de Huaraz 2016
Vega Huincho, Fernando
;
Rios Linares, Erika Eileen
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Lazo Ipanaqué, Andrea Maríaelena
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Rios Linares, Erika Eileen
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Sayco Martínez, Licey Dreysi
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http://purl.org/pe-repo/ocde/ford...
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Calidad servicio
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Capacidad
1
Comunicación asertiva
1
Confiabilidad
1
Empatía
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Físico
1
Objetivos
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Post servicio
1
Psicológico
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